Privacy Policy

Who is responsible

Ring2revenue Technologies Inc owns and operates BarterBin. Contact our privacy team at support@ring2revenue.ca about your information or a privacy concern.

What we collect

When you create an account we collect the name, email address, and optional contact details you provide. When you post a listing we store the listing details and photos you provide. We also store marketplace messages. If you report a message, we retain a copy of that message, the report details, and the related account identifiers so our team can review abuse, including if the original listing is later removed. Reports are restricted to the reporter and authorized administrators.

How we use it

We use your information to operate the marketplace: to publish your listings, connect buyers and sellers, and keep accounts secure. If you opt in, we may also contact you by email or text with BarterBin updates, tips, and offers. We use Resend to send message notifications to your verified account email and record delivery or failure information so failed alerts can be retried. These notifications link to your conversation without quoting the message body. You can block another member from messaging you in the conversation.

If we confirm scam or impersonation activity and ban a sender, we may notify the people that account previously messaged. An official notice identifies the affected account and gives safety guidance, without revealing the reporter’s identity, other recipients, private moderation reasons or message contents. We store the notice, its read status and email delivery results. These account-safety alerts are separate from marketing.

Payments and billing

If you choose to support BarterBin, Stripe collects your payment and contact details on its checkout page. We can access transaction and associated contact information in Stripe to manage payments, refunds, and accounting. We do not store full card numbers or card security codes on BarterBin. These payments use our Ring2Revenue Stripe account.

When you buy a paid ad benefit, we link a dedicated Stripe customer and order to your BarterBin account and, for a boost, the chosen ad. We record the offer, purchase-terms acceptance, amount, payment references, subscription periods, refund/dispute state and benefits granted. Stripe collects the billing address needed for tax and payment details; our site does not store full card numbers or security codes. Account billing links provide your own receipts and subscription management. A business storefront publicly shows your existing display name and eligible active ads while its paid period is active. Payment and acceptance records may be retained for accounting, fraud prevention, disputes and legal obligations even after an account closes.

Marketing consent (CASL)

Marketing is optional and separate from operating your account. Choose email updates in Account if you want them. We record your verified email address, the consent wording/version, source and time, and any withdrawal. Older preferences alone are not used for the early-adopter thank-you campaign. Your gift is available without marketing consent. Unsubscribe using an email link, Account or our support address. We keep consent history and delivery records to demonstrate and honour your choices; account and security messages remain separate. Resend processes email addresses, message content and delivery events. Bounces and complaints can suppress further marketing to that address.

Cookies, analytics & affiliate links

We use essential cookies to keep you signed in and the site secure. We measure page visits with a page counter, and we only load optional analytics cookies (such as Google Analytics) if you accept them in our cookie banner.

Some listings and pages on BarterBin contain affiliate links to retail partners. If you click one, the affiliate network (Rakuten Advertising) and the retailer may set cookies or use similar technologies to record that your visit came from BarterBin, so that we may earn a commission if you make a purchase. This click-tracking is handled by the network and retailer under their own privacy policies; we do not share your BarterBin account details with them. You can limit this tracking through your browser's cookie settings. Pages containing affiliate links are labelled with a disclosure.

Service providers and processing outside Canada

We use Supabase for accounts, database records and uploaded files, Vercel for website hosting, Resend for email delivery, and Stripe for payments. Our current Supabase database is hosted in Ohio, United States. These providers may process information outside Canada, where local laws and lawful government-access requirements may apply.

Terms acceptance, moderation and gift records

We record the accepted terms version, time, acceptance method and adult-age confirmation. We do not ask for a date of birth or identity document for that confirmation. Listing and job reports retain the reported content, report details and decision history for review and appeals. These records are restricted; owners see their moderation reason, not the reporter’s identity.

We keep restricted records of account bans, blocked email addresses, moderation reasons and administrator decisions to investigate abuse and prevent repeat registrations. Gmail dot and plus aliases may be treated as the same email address for abuse prevention and one-time gifts. These records are not public. A ban does not automatically erase messages or evidence. Moderation records are assigned a review date so their continued need can be assessed.

When you claim a gift link, we record the account, email and invitation relationship to apply the benefit once and prevent duplicate claims. Sharing a link does not give its sender access to the recipient's email address. Email sharing opens your own mail app; we do not collect your friends' addresses.

Optional device notifications

If you enable phone or browser notifications, we associate an encrypted push subscription with your account and a general browser/device label. The subscription contains a delivery endpoint and encryption keys. Your browser provider (such as Apple, Google, Mozilla or Microsoft) handles push delivery and may process connection and delivery information outside Canada. Alerts use generic wording and do not include member message bodies, names or email addresses.

We record notification attempts and, when your browser reports them, display and click acknowledgements. These do not mark marketplace messages as read. Push delivery records are removed after 30 days. Connections expire after 90 days without a signed-in visit to notification settings; disabled or expired subscription secrets are cleared, and their device records are removed after 30 days. Routine cleanup runs with the notification scheduler. Backups follow the separate provider retention process.

Turn off any connected device in Account. Signing out disconnects that browser; alerts already in transit may still arrive. Push permission is separate from marketing consent. Email remains a fallback for unread messages, and an email can arrive even when a push was accepted.

Your choices

Removing an ad hides it from the marketplace and My ads. Existing conversations and moderation records are retained separately; removing an ad does not erase them. Contact us for a personal-information deletion request.

You can unsubscribe from marketing messages at any time, decline optional analytics cookies, and request access to or deletion of your personal information by contacting us.

Contact

For access, correction, deletion or privacy requests, email support@ring2revenue.ca. We may need to verify your identity before acting on an account request. Do not send passwords or identity documents through marketplace chat.